What information do we collect? How do we use it?
When you order, we need to know your name, shipping address, credit card number and expiration date, daytime telephone number and, if you are ordering for someone else, their name, address and daytime telephone number. This allows us to process and fulfill your order and to telephone you if we have a question on your order. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronical, and managerial procedures to safe guard and secure the information we collect online.
We may also use the information we collect to notify you from time to time about new services and special offers we think you'll find valuable.

Posting information on the Sun-Tech Products Web site.
At times we may request to post your testimonial about a product that we have sold you. If you have sent us an email commenting on our service or one of our products, we will always ask for you permission and approval before we publicly post it.

How do we protect customer information?
When you place orders or access your account information, we offer the use of a secure server. The secure server software encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.

Contacting us about information.
If you have any questions or concerns about your privacy and security policies ar at any time you want to review or update any of your personally identifiable information that we collect online and maintain, you can call our Toll Free customer service line at 1-888-844-8786. To protect the security and integrity of your data, we will also take steps to verify your identity before granting access or making changes.

What about "cookies"?
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. We only use cookies to (a) keep track of your order when you visit the site, (b) tell us whether you have visited our site previously, and (c) help us determine whether you came from a particular site or advertisement.

Your Consent
By using our Web Site, you consent to the collection and use of this information by Sun-Tech Products. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Regardless of later changes, we will never use the information you submit under this current notice in a new way without also providing you a prior opportunity to opt-cut or otherwise prevent that new use.

Warranty
No warranty is implied by Sun-Tech Products. All Warranties are handled through their manufacturers. At no time is Sun-Tech Products responsible for covering any warranty claims on products they sell. Feel free to call Sun-Tech Products for phone numbers or web addresses of manufacturers. We deal only with reputable companies who warrant their product in a courteous and timely manner.

Shipping
Prepaid shipping is for the continental USA only and there is a 6% surcharge for freight to the Pacific time zone. All items are shipped curbside only. We also provide inside delivery for extra charge. Please notify us.
Inspect all items when received for shortage or damage. Sun-Tech Products is not responsible for these occurrences. Any shortage or damage to shipped items should be reported to the carrier at time of delivery. Any shortages and damaged items are the sole responsibility of the carrier. If not reported, there can be no claim of shipping damage or shortage.

Returns
Returns only after RMA# is issued. There will be a 15% restocking fee on all returns after 30 days. Shipping cost is non-refundable and buyer is responsible for return shipping. No open boxes will be accepted, returns on new, unopened boxes only.